Returns & Exchanges Guarantee. We trust your shopping experience with Creative Studies is efficient and satisfying. Please note our return policies.
* Because we are a print on demand store we do not refund orders for buyer’s remorse.
* We only replace items if they are defective or damaged.
* We will not accept nor return items for return or exchange once they are washed, worn or damaged unless they arrived damaged to you.
Wrong Address - If you provided an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be responsible for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be responsible for the cost of a reshipment to you (if and as applicable).
Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,
Therefore Creative Studies reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
* Didn't receive an item or other questions? Reach out to us ASAP at email@example.com
Before mailing an item for a return, reach out to Creative Studies at firstname.lastname@example.org. Returns need to be mailed to the return address on your original packaging and invoice packing slip.
* Creative Studies is not responsible for return shipping charges.
14121 79th Ave. NE
Kirkland, WA 98034